Ship Smarter

Freight Options

 

There are effectively three ways to generate a freight estimate, so please take the time to read and follow these instructions.

Option 1) :
By simply having your State, Suburb and Postcode entered correctly in the cart page you will immediately see freight options. If this is not correct (just displays the state), then please select “Change Address” and input all the details. This is important for new customers of if you’re checking out as a guest as this may be empty. If you’re a repeat customer who is logged in, this info should be automatically filled. 

 

 

Option 2) :

This second process will use plugin to help us to look for alternative freight options such as Couriers Please, TNT etc.   

1) Select Freight Calculator 

2) This calculator requires you to enter your postcode again further down the page. You will then need to select your suburb from the generated list.

3) Make sure to select “Get a Quote”

4) Select the quote option you wish to move ahead with. Choose the “Authority” option if you wish to opt for Authority To Leave.

5) You can then select “Proceed to Checkout” to finish the order

Note: This will be effectively the second time you have entered your postcode and suburb. This is require to enable this plugin to work. 

Option 3) :

If your freight estimates still seems high, you can always request a revised freight estimate without any commitment to purchase. 

How to request a revised freight estimate:

Step 1) Login or register an account so you can then easily access the order again from your account page in the future.
Step 2) Submit the order normally selecting the cheapest estimate it generates for your address.
Step 3) Make sure to select  “Direct bank transfer” as this will allow the order to be submitted without payment, and effectively placed on hold with no commitment. You will later be able to login and pay the revised order by the usual payment options later (card, paypal etc)
3) Add a comment to the order requesting a revised freight estimate and then submit the order. 
Printed Panels will then manually check freight options, and look at alternative packing solutions to get the best rates. Some orders may also be eligible for express post, and one of the staff from Printed Panels will contact you and provide some options. Your order can then be modified according to your preferred option.  To view and finalize the updated order simply login, find your order under your account page and then make payment via your preferred method. 

 


Shipping/Pickup Process

Orders are carefully packaged and shipped through a combination of Australia Post and Couriers Please.  Orders are sent out as soon as possible with a target of 1-3 business days for most items. Large orders or custom UV printed items can take a little longer. 

You will receive information and tracking details once your order has been sent. Please monitor your Spam email folder just in case our emails get trapped there. 

For pickup orders, we will contact you directly once your order is ready for collection. Pickups will need to be by appointment to ensure we’re there, or so we know to expect you (loud machinery).

 

Ship Smarter

Shipping Thresholds

 

We wanted to help you better understand how to get the best value when having orders shipped. Eg. What are the sweet spots or thresholds to be mindful of.

Be mindful that this is a guide only, and is based on 3mm thick acrylic. Some acrylic options (eg those with ORABOND adhesive or 4mm thick clear acrylic) will be heavier and therefore less items may fit within each example.

About Us

Printed Panels makes it easy for anyone to print unique designs onto flat panels such as Acrylic, MDF or Canvas. From unique patterned prints to family portraits, we can print it all.